In this privacy policy, we explain which personal data we collect when you use our website and services, why we need this data, and how we use it. 

Our Services 

At We Are Impact Collective, we bring together diverse expertise to accelerate solutions for planetary and societal challenges. 

Whatever change you are looking for – in leadership, impact investing, scaling planetary and societal solutions, strategy, innovation, ESG, philanthropy, venture building, IDGs, circularity, sustainable business models, communication, or inclusivity (and more, you get the idea 😊) – we are here to inspire, guide, and support you every step of the way. 

Let’s bring impact into play. 

What Personal Data Do We Collect? 

We need certain personal data to provide you with the best possible experience and to inform you about We Are Impact Collective and our offerings. Some of this data is provided directly by you, for example, when you request more information about our services or contact us via the contact form. 

When you request information from We Are Impact Collective, we process the following data: 

• First and last name 
• Company 
• Email address 
• Phone number 
• Message 
• Any data entered in the open comment field 

We Are Impact Collective may share your personal data with third parties if: 

• You have given explicit consent; 
• There is a legal obligation or justification to do so, such as a court order or an emergency where it is deemed in your best interest (e.g., with police, judiciary, or medical personnel); 
• We Are Impact Collective transfers part or all of its business or assets to a third party; 
• We Are Impact Collective uses third-party services. These may include media agencies managing online marketing on our behalf or IT providers supplying the systems and tools we use to offer our services. We ensure confidentiality agreements, data processing agreements, and appropriate security measures with these third parties. If your data is shared with a third party, you will be informed unless this is not reasonably possible. 

We Are Impact Collective remains the sole owner of your data. Third parties are not allowed to use or share the data without your approval. 

How Do We Use Your Personal Data? 

We use your personal data solely for the purposes for which it was collected and, where applicable, to comply with legal obligations. Your data is stored in the Webflow CMS (cloud-based and owned by We Are Impact Collective) and accessible only to authorized administrators. We export data from our website to our project management system, Notion, and from there, it is processed in Excel for proposals and invoicing. All systems are cloud-based. 

Specifically, we use your personal data for: 

• Informing you about our services – We process your personal data to provide you with the services you choose, such as facilitating payment transactions. 
• Customer support – We use your information to assist you with our services, including responding to inquiries and offering support. 
• Client communication – We use your data to communicate with you regarding our services via email. This includes sending invoices, confirming your requests, sending reminders, and resolving any issues. 
• Legal obligations – We may process your information to comply with legal requirements, such as maintaining financial records or responding to lawful requests from authorities (e.g., police/judiciary/medical personnel). 
• Improving and personalizing our services – We use your personal data to enhance our services. For example, analyzing website click behavior and search results helps us develop and prioritize new services. 

With Whom Do We Share Your Personal Data? 

We may share your personal data with third parties in the following cases: 

• If necessary to operate our business and provide services (e.g., processing payments, offering client support, and communicating with you); 
• If you have given explicit consent; 
• When required by law enforcement in cases of illegal activity investigations; 
• To enforce agreements with you (e.g., if payments for our services are not made, we may share data with a collection agency); 
• To defend ourselves against legal claims or protect our rights; 
• To ensure the security, integrity, and protection of our services. 

When We Are Impact Collective engages a third party for services on our behalf, we require strict confidentiality, adequate data security, and a data processing agreement. If processing is based on your consent, you may withdraw it at any time, after which we will stop processing your data. However, withdrawing consent does not affect the lawfulness of processing based on consent before the withdrawal. 

How Long Do We Retain Your Personal Data? 

We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. 

Questions and Complaints 

If you have any questions about how we use your personal data, you can contact We Are Impact Collective: 
📞 Phone: +32 456 89 22 74 
📧 Email: hello@weareimpactcollective.org 
📍 Address: We Are Impact Collective, Looy 100, 2350 Vosselaar, Belgium 

If you feel that your issue has not been adequately addressed, you have the right to file a complaint with the Belgian Data Protection Authority. 

Changes to This Privacy Policy 

This privacy policy may be updated. The latest revision was made on March 4, 2025. 

CONTACT

+32 456 89 22 74

hello@weareimpactcollective.org